Terms & Conditions
Terms and Conditions
Effective Date: 06/01/2025
Welcome to Arbor Care Tree Specialists By using our website and services, you agree to the following terms and conditions (“Terms”). If you do not agree to these Terms, please do not use our website or services.
Use of Our Website and Services
You may use our website and services only for lawful purposes and in accordance with these Terms. You agree not to use our website or services:
- For any fraudulent or illegal purposes
- To post or transmit any harmful, offensive, or illegal content
- To interfere with or disrupt the functioning of our website or services
- To copy, distribute, or otherwise use any content from our website without our prior written consent
Intellectual Property
The content and materials on our website, including text, graphics, logos, and images, are protected by intellectual property rights and are owned by us or our licensors. You may not use any content from our website without our prior written consent.
Links to Other Websites
Our website may contain links to other websites that are not owned or operated by us. We are not responsible for the privacy practices or content of these websites. You use these links at your own risk.
Modifications to Our Website and Services
We reserve the right to modify or discontinue our website and services, in whole or in part, at any time, with or without notice to you. We will not be liable to you or any third party for any modification or discontinuation of our website or services..
Governing Law
These Terms and your use of our website and services are governed by the laws of Oregon.
Changes to These Terms
We may modify these Terms from time to time. Any changes will be posted on our website and the effective date of the revised Terms will be indicated. Your continued use of our website and services after any changes indicates your acceptance of the revised Terms.
Contact Us
If you have any questions or concerns about these Terms, please contact us at (503) 791-0853.
Acceptance of Terms
By using our website, you indicate that you accept these Terms and agree to be bound by them. If you do not agree to these Terms, please do not use our website or services.
Arbor Care Tree Specialists Inc. – Terms and Conditions
1. General Agreement
By engaging Arbor Care Tree Specialists Inc. (“Contractor”), the customer or customer’s
authorized agent (“Authorizing Party”) agrees to the following terms and conditions.
2. Insurance
Arbor Care Tree Specialists Inc. is fully insured for liability resulting from injury to persons
or property. All employees are covered by Workers’ Compensation as required by law.
Certificates of insurance are available upon request.
3. Cancellation Policy
Please provide at least 48 hours’ notice for any full or partial cancellation of scheduled
work.
If a crew has already been dispatched, a mobilization fee of up to 20% of the total job cost
may be charged to cover incurred expenses.
4. Completion of Contract
Arbor Care Tree Specialists Inc. will make every effort to meet agreed performance dates
but is not liable for delays due to weather, labor issues, or circumstances beyond our
control. Delays do not relieve the customer of payment obligations.
5. Tree Ownership
The Authorizing Party warrants that all trees to be serviced are on their property, or that
permission has been obtained from the property owner. The customer agrees to indemnify
Arbor Care for any costs or damages arising from incorrect ownership information.
6. Safety
All work follows the latest ANSI Z133.1 safety standards. The customer agrees not to enter
the work area during operations unless authorized by the on-site crew leader.
7. ANSI A300 Tree Care Standard Definitions
Clean: Remove dead, diseased, or broken branches (≥ 2 inches diameter unless noted).
Crown: The branches and leaves from the lowest branch to the top of the tree.
Leader: A dominant or co-dominant upright stem.
Raise: Pruning to increase vertical clearance.
Reduce: Pruning to decrease height or spread.
Restore: Pruning to improve structure or form of damaged trees.
Thin: Pruning to reduce density by removing entire branches.
Vista Pruning: Pruning to create specific view “windows” through the crown.
8. Stump Removal
Stump removal is not included unless specified in the proposal. Stump grindings are not
hauled away unless noted, and surface/subsurface roots beyond the stump are not
removed unless specified.
9. Concealed Contingencies
Additional work or equipment required due to hidden conditions (e.g., underground
materials, roots, cables) will be billed on a time and materials basis.
Arbor Care is not responsible for damage to sprinklers, drains, invisible fences, septic
system, or cables unless a detailed map is provided before work begins.
10. Clean-Up
Clean-up includes removal of wood, brush, and clippings and raking of affected areas
unless otherwise noted.
11. Lawn Repair
Arbor Care will minimize lawn disturbance, but repairs are not included unless specified in
the proposal.
12. Payment Terms
Payment is due within 30 days of job completion unless otherwise stated. A 10% fee may
be applied to any account more than 30 days past due, and 5% per month thereafter.
13. Returned Check Fee
A $15 fee applies to all returned checks due to insufficient funds
Crane Liability Waiver and Hold Harmless Agreement
Effective as of the date of approved quote, this agreement is made between:
Arbor Care, INC
(“Contractor”)
and
[Client Name as shown in Jobber Contract]
(“Authorizing Party”)
1. Assumption of Risk
The Authorizing Party acknowledges that crane operation may cause damage to surfaces
such as streets, sidewalks, or driveways due to weight and operation.
2. Hold Harmless and Indemnification
The Authorizing Party agrees to hold harmless and indemnify the Contractor from any
damages or expenses related to such damage, provided Arbor Care acts in good faith and
uses reasonable care.
3. Contractor’s Responsibility
Arbor Care agrees to take reasonable precautions to minimize potential damage during
crane operations, including proper equipment use and assessment of surface conditions.
4. Insurance
Arbor Care maintains appropriate insurance for its operations. Proof may be provided upon
request. Property Owners should maintain their own insurance for potential property
damage.
5. No Admission of Fault
This agreement does not imply any admission of liability by Arbor Care. The Contractor is
not responsible for incidental or consequential damages unless caused by gross
negligence or willful misconduct.
6. Severability
If any part of this agreement is found invalid or unenforceable, the remainder will continue
in full effect.
—
Acceptance
By approving the proposal or signing the work authorization, the Authorizing Party
acknowledges and accepts these Terms and Conditions and the Crane Liability Waiver.